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Employee Engagement Survey

Employee Engagement Survey

Purpose

To encourage employees' active engagement and support for TCC Group Holdings' sustainable mission of "Serving Life." Each year, TCC Group Holdings conducts an employee engagement survey in questionnaire form to listen to employees' perspectives across various aspects. Oversees subsidiaries will be included in the future.
Regular administration of an engagement survey questionnaire focusing on 4 dimensions: "Organizational Identity," "Work Environment," "Career Development," and "Work Relationships." The survey includes 25 questions designed to understand employees' expectations and actual experiences at work, serving as a benchmark for continuous improvement directions in the future.

Questions

2025 Improvement Plan

JOB SATISFACTION

If a suitable opportunity arises, I would recommend others to work at the Company.


I am willing to take on additional work to help the Company succeed.

TCC plans career development paths, facilitate new employee onboarding, and implement 6-month/1-year growth dialogue. The TCC Connect Guide strengthens real-time supervisor-employee communication and feedback, boosting work engagement and satisfaction.

PURPOSE

I understand how my work contributes to the Company's goals.


I clearly understand the Company's overall goals.

The TCC Culture Guide promotes identifying with corporate mission/vision by promoting corporate cultural communication, hosting Townhall events, and diverse engagement activities.

HAPPINESS

My work gives me a sense of achievement.

Through the TCC Well-being Guide, we promote welfare-enhancing activities, encouraging employees to cultivate a sustainable lifestyle with physical and mental balance.

STRESS

I do not encounter major obstacles in completing my work.


My department/team is capable of handling our work challenges.

Promote the TCC Well-being Guide, implement Employee Assistance Program (EAP), provide psychological support services and stress management courses, and add health seminars and family-friendly childcare facilities.

Employee Engagement Survey

2024 Engagement Survey Results

 Average engagement

87%

Response rate

98%

In 2024, a third-party organization conducted an anonymous engagement survey for all employees in Taiwan, Mainland China, and affiliated companies, with a 98% response rate. The survey, which was the first to use an international standard model, found an overall average engagement of 87%.

Retention Rate

In 2024, the retention rate was 92.94%

Note:

Retention Rate = 1-Turnover Rate

Retention Rate In 2024

Taiwan

88.75%

Mainland China

89.22%